First lanyard customer

I knew Mr. Hossam on 16th,June,2017, He is my first lanyard customer. For TED speech lanyard, double sides sublimation logo lanyard,2*90 cm, with a lobster hook and a vertival soft pvc pouch, the production time is  very short. it only take 7 days to finish lanyard. Because the UPS express stopped delivery, we changed another express, which needs US$50 more than UPS express, As Mr.Hossam is very nice, and we do want to build  long-term business relationship with him, we undertake the cost. Mr.Hossam is very satisfied with our lanyard, he also introduced colleague Julia to buy products from us. We still discuss some project until now.